Access Associate (Per Diem,

Rochester Regional Health

6d • $18 - $21

About The Position

As an Access Associate, you provide administrative support at the Imaging Center - RGH. You are the first point of contact for patients and families, greeting them with a warm and inviting disposition. The role includes check-in and check-out procedures, scheduling appointments, handling incoming calls, completing patient registration, verifying insurance eligibility and coverage, obtaining precertification or authorization when applicable, and processing payments. This is a per diem position with varying schedules, a required weekend rotation, and some weekday availability for 8–10-hour shifts.

Requirements

• Excellent customer service and communication skills.
• Intermediate computer skills.

Nice To Haves

• A two-year degree or an equivalent combination of education and work experience.

Responsibilities

• Manage incoming calls and provide necessary information.
• Greet patients, provide direction as needed, and schedule patient appointments.
• Complete patient registration according to departmental policy.
• Verify insurance eligibility and coverage, and obtain necessary precertification or authorization when applicable.
• Collect and process payments when applicable.

What This Job Offers

• Education Level: No Education Listed