Access Associate | Per Diem

Rochester Regional Health • Village of Clifton Springs, NY

6d • $18 - $20 • Onsite

About The Position

As an Access Associate, you will provide administrative support and serve as the first point of contact for patients and their families. Duties include greeting patients, completing check-in and check-out procedures, and processing payments. The role is in the Admitting department at Clifton Springs Hospital in Clifton Springs, New York. The position is per diem. The schedule is Monday through Friday, every other weekend, and every other holiday. Shifts are normally 7:00 a.m.–3:30 p.m., 3:00 p.m.–11:30 p.m., or 11:00 p.m.–7:30 a.m., though hours may vary based on department needs.

Requirements

• Intermediate computer skills.
• Excellent customer service and communication skills.

Nice To Haves

• A two-year degree or an equivalent combination of education and work experience is preferred.

Responsibilities

• Manage incoming calls and provide necessary information.
• Greet patients, provide direction as needed, and schedule patient appointments.
• Complete patient registration according to departmental policy.
• Verify insurance eligibility and coverage, and obtain precertification or authorization when applicable.
• Collect and process payments when applicable.

What This Job Offers

• Education Level: No Education Listed