Access Associate | Per Diem Days
About The Position
The Access Associate provides administrative support and serves as the first point of contact for patients and their families. Duties include greeting patients, completing check-in and check-out procedures, scheduling appointments, answering incoming calls, and processing payments. The role also includes registering patients according to departmental policy, verifying insurance eligibility and coverage, and obtaining precertification or authorization when applicable. This is a per-diem position with a rotating daytime schedule from 7:00 a.m. to 5:00 p.m. at the Geneva Destination Campus. The position is primarily office-based and sedentary, with prolonged sitting and minimal physical effort.
Requirements
- Intermediate computer skills.
- Excellent customer service and communication skills.
- A warm and inviting disposition.
- Sedentary work involving prolonged sitting, fine motor skills for computer work, writing, and telephone use, and clear visual and auditory ability.
- Ability to meet the cognitive and emotional demands of extended concentration, frequent interruptions, independent decision-making, and information processing.
Nice To Haves
- Two-year degree or equivalent combination of education and work experience preferred.
Responsibilities
- Manage incoming calls and provide necessary information.
- Greet patients, provide direction as needed, and schedule patient appointments.
- Complete patient registration according to departmental policy.
- Verify insurance eligibility and coverage and obtain precertification or authorization when applicable.
- Collect and process payments when applicable.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
