Access Associate (Per Diem,

Rochester Regional Health • Rochester, NY

5d

About The Position

As an Access Associate, you will provide administrative support, including greeting patients, completing check-in and check-out procedures, and processing payments. You will be the first point of contact for patients and their families, so a warm and inviting disposition is important. The role is in the Imaging Center - RGH, located at 1415 Portland Avenue Suite 190, Rochester, NY 14621. The per diem schedule varies, includes a weekend rotation, and requires some weekday availability for 8–10-hour shifts.

Requirements

• Warm and inviting disposition.
• Intermediate computer skills.
• Excellent customer service and communication skills.
• Some weekday availability for 8–10-hour shifts.

Nice To Haves

• A two-year degree or an equivalent combination of education and work experience.

Responsibilities

• Manage incoming calls and provide necessary information.
• Greet patients, provide direction as needed, and schedule patient appointments.
• Complete patient registration according to departmental policy.
• Verify insurance eligibility and coverage, and obtain precertification or authorization when applicable.
• Collect and process payments when applicable.

What This Job Offers

• Education Level: No Education Listed