Access Associate (Per Diem)

Rochester Regional Health • Village of Newark, NY

3d • $18 - $21 • Onsite

About The Position

As an Access Associate in the Admitting department at Newark-Wayne Hospital, you will provide administrative support and serve as the first point of contact for patients and their families. The role includes greeting patients, completing check-in and check-out procedures, and processing payments. It requires a warm and inviting disposition, strong customer service and communication skills, and intermediate computer skills. The position is per diem, with open shifts that may occur during the day or night, on weekdays or weekends.

Requirements

• Intermediate computer skills.
• Excellent customer service and communication skills.
• Associate degree preferred; an equivalent combination of education and work experience is also preferred.
• One year of customer service experience preferred.

Nice To Haves

• Associate degree or equivalent combination of education and work experience.
• One year of customer service experience.

Responsibilities

• Manage incoming calls and provide necessary information.
• Greet patients, provide direction as needed, and schedule patient appointments.
• Complete patient registration according to departmental policy.
• Verify insurance eligibility and coverage, and obtain precertification or authorization when applicable.
• Collect and process payments when applicable.

What This Job Offers

• Education Level: Associate degree