Access Associate (Per Diem, Days)

Rochester Regional Health•Oaks, OK
•$18 - $21

About The Position

As an Access Associate, you will provide administrative support and serve as the first point of contact for patients and their families. The role includes greeting patients, completing check-in and check-out procedures, and processing payments. The position is in the Allergy & Rheumatology - Linden Oaks department in Rochester, New York, and is per diem, with 0 hours per week. The schedule is Monday through Friday, either 7:30 a.m.–4:00 p.m. or 8:00 a.m.–4:30 p.m.

Requirements

  • Excellent customer service and communication skills.
  • Intermediate computer skills.

Nice To Haves

  • A two-year degree or an equivalent combination of education and work experience.

Responsibilities

  • Manage incoming calls and provide necessary information.
  • Greet patients, provide direction as needed, and schedule patient appointments.
  • Complete patient registration according to departmental policy.
  • Verify insurance eligibility and coverage and obtain necessary precertification or authorization when applicable.
  • Collect and process payments when applicable.
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