Access Associate (Full-time, Days)
About The Position
The Access Associate provides administrative support at Reed Eye, including greeting patients, completing check-in and check-out procedures, and processing payments. As the first point of contact for patients and their families, the associate is expected to maintain a warm and inviting disposition. The position is based at 6353 Ridge Road, Sodus, NY 14551, and is full-time at 40 hours per week. The usual schedule is Monday through Friday, with start times between 7:30 a.m. and 8:00 a.m. and end times between 4:30 p.m. and 5:00 p.m.; the office provides Optical services until 6:00 p.m. on Tuesdays.
Nice To Haves
- A two-year degree or an equivalent combination of education and work experience.
- Intermediate computer skills.
- Excellent customer service and communication skills.
Responsibilities
- Manage incoming calls and provide necessary information.
- Greet patients, provide direction as needed, and schedule patient appointments.
- Complete patient registration according to departmental policy.
- Verify insurance eligibility and coverage, and obtain precertification or authorization when applicable.
- Collect and process payments when applicable.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
