Access Associate (Full-time, Days)

Rochester Regional Health•Pittsford, VT
•$18 - $21•Onsite

About The Position

As an Access Associate in Women's Health, you provide administrative support and serve as the first point of contact for patients and their families. Duties include greeting patients, completing check-in and check-out procedures, scheduling appointments, and processing payments. The position is full-time, 40 hours per week, with a Monday–Friday schedule from 8:00 a.m. to 4:30 p.m. in Rochester, New York.

Requirements

  • Intermediate computer skills.
  • Excellent customer service and communication skills.

Nice To Haves

  • A two-year degree or an equivalent combination of education and work experience is preferred.

Responsibilities

  • Manage incoming calls and provide necessary information.
  • Greet patients, provide direction as needed, and schedule patient appointments.
  • Complete patient registration according to departmental policy.
  • Verify insurance eligibility and coverage and obtain necessary precertification or authorization when applicable.
  • Collect and process payments when applicable.
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