Access Associate (Full-time, Days)

Rochester Regional Health

1d • $18 - $21 • Onsite

About The Position

As an Access Associate, you will provide administrative support by greeting patients, completing check-in and check-out procedures, and processing payments. You will be the first point of contact for patients and their families, so a warm and inviting disposition is important. The position is based at Greece Urgent Care and nearby urgent care clinics in Rochester, New York, and is scheduled for 36 hours per week across three 12-hour shifts, with some weekends and holidays.

Nice To Haves

• A two-year degree or an equivalent combination of education and work experience.
• Intermediate computer skills.
• Excellent customer service and communication skills.

Responsibilities

• Manage incoming calls and provide necessary information.
• Greet patients, provide direction as needed, and schedule patient appointments.
• Complete patient registration according to departmental policy.
• Verify insurance eligibility and coverage, and obtain precertification or authorization when applicable.
• Collect and process payments when applicable.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed