Access Associate (Full-time, Days)
About The Position
The Access Associate provides administrative support at the Vein Care Center in the Vascular department. This role is the first point of contact for patients and their families and requires a warm, inviting disposition. Duties include greeting patients, providing direction, managing incoming calls, scheduling appointments, completing patient check-in and check-out and registration procedures, verifying insurance eligibility and coverage, obtaining precertification or authorization when applicable, and collecting and processing payments when applicable. The position is based at 30 Hagen Drive, Suite 120, Rochester, New York, and is scheduled for 40 hours per week, Monday through Friday, 8:00 a.m. to 4:30 p.m.
Requirements
- Excellent customer service and communication skills.
- Intermediate computer skills.
Nice To Haves
- A two-year degree or an equivalent combination of education and work experience.
Responsibilities
- Manage incoming calls and provide necessary information.
- Greet patients, provide direction as needed, and schedule appointments.
- Complete patient registration according to departmental policy.
- Verify insurance eligibility and coverage, and obtain necessary precertification or authorization when applicable.
- Collect and process payments when applicable.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
