Access Associate (Full-time, Days)
Rochester Regional Health
•$18 - $21•Onsite
About The Position
As an Access Associate in the Outpatient Mental Health department at Genesee Mental Health Center, you will provide administrative support and serve as a first point of contact for patients and their families. Duties include greeting patients, completing check-in and check-out procedures, and processing payments. The position is based at 224 Alexander St, Suite 100, Rochester, NY 14607, and is scheduled Monday through Friday, 8:30 a.m. to 5 p.m., for 40 hours per week.
Requirements
- Warm and inviting disposition.
- Excellent customer service and communication skills.
- Intermediate computer skills.
Nice To Haves
- Two-year degree or equivalent combination of education and work experience.
Responsibilities
- Manage incoming calls and provide necessary information.
- Greet patients, provide direction as needed, and schedule patient appointments.
- Complete patient registration according to departmental policy.
- Verify insurance eligibility and coverage, and obtain precertification or authorization when applicable.
- Collect and process payments when applicable.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
