Access Associate | Full-Time Days

Rochester Regional Health • Batavia, IL

4d • $18 - $20 • Onsite

About The Position

As an Access Associate, you will provide administrative support and serve as the first point of contact for patients and their families. Duties include greeting patients, completing check-in and check-out procedures, and processing payments. The position is based at the Batavia Medical Campus in Outpatient Operations and is scheduled Monday through Friday, 8:00 AM to 4:30 PM. The role is described as sedentary and primarily office-based, involving prolonged sitting and computer, writing, and telephone work.

Requirements

• Intermediate computer skills.
• Excellent customer service and communication skills.
• A warm and inviting disposition.

Nice To Haves

• A two-year degree or an equivalent combination of education and work experience is preferred.

Responsibilities

• Manage incoming calls and provide necessary information.
• Greet patients, provide direction as needed, and schedule patient appointments.
• Complete patient registration according to departmental policy.
• Verify insurance eligibility and coverage, and obtain necessary precertification or authorization when applicable.
• Collect and process payments when applicable.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed