Access Associate (Full-time, Days)

Rochester Regional Health
•$18 - $21•Onsite

About The Position

As an Access Associate, you will provide administrative support, including greeting patients, completing check-in and check-out procedures, and processing payments. You will be the first point of contact for patients and their families, so a warm and inviting disposition is important. The position is with RGH Genesee Valley Dermatology & Laser Centre in Rochester, New York. It is full-time, 40 hours per week, scheduled Monday through Friday from 8:30 a.m. to 5:00 p.m.

Nice To Haves

  • A two-year degree or equivalent combination of education and work experience.
  • Intermediate computer skills.
  • Excellent customer service and communication skills.

Responsibilities

  • Manage incoming calls and provide necessary information.
  • Greet patients, provide directions as needed, and schedule appointments.
  • Complete patient registration according to departmental policy.
  • Verify insurance eligibility and coverage, and obtain precertification or authorization when applicable.
  • Collect and process payments when applicable.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service