Access Associate (Full-Time Days)

Rochester Regional Health • Batavia, IL

6d • $18 - $21 • Onsite

About The Position

The Access Associate provides administrative support in the Orthopedics department at the Batavia Medical Campus. The role serves as a first point of contact for patients and their families, greeting them and providing a warm, inviting experience. Duties include patient check-in and check-out, appointment scheduling, registration, insurance verification, and processing payments. The position is full-time, Monday through Friday, from 8:00 a.m. to 4:30 p.m.

Requirements

• Intermediate computer skills.
• Excellent customer service and communication skills.

Nice To Haves

• A two-year degree or an equivalent combination of education and work experience is preferred.

Responsibilities

• Manage incoming calls and provide necessary information.
• Greet patients, provide direction as needed, and schedule patient appointments.
• Complete patient registration according to departmental policy.
• Verify insurance eligibility and coverage, and obtain precertification or authorization when applicable.
• Collect and process payments when applicable.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed