Access Associate (Per Diem)

Rochester Regional Health•Clifton Springs, NY
•$18 - $20•Onsite

About The Position

As an Access Associate, you will provide administrative support, including greeting patients, completing check-in and check-out procedures, and processing payments. You will be the first point of contact for patients and their families, so a warm and inviting disposition is important. The role is in the Admitting department at Clifton Springs Hospital in Clifton Springs, New York.

Requirements

  • Intermediate computer skills.
  • Excellent customer service and communication skills.

Nice To Haves

  • A two-year degree or an equivalent combination of education and work experience.

Responsibilities

  • Manage incoming calls and provide necessary information.
  • Greet patients, provide directions as needed, and schedule patient appointments.
  • Complete patient registration according to departmental policy.
  • Verify insurance eligibility and coverage, and obtain precertification or authorization when applicable.
  • Collect and process payments when applicable.
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