Access Associate Per Diem

Rochester Regional Health • Batavia, IL

9d • $18 - $21

About The Position

As an Access Associate, you will provide administrative support and serve as the first point of contact for patients and their families. The role includes greeting patients, completing check-in and check-out procedures, scheduling appointments, and processing payments. The position is per diem in the Dermatology department in Batavia, with a Monday–Friday schedule from 7:30 a.m. to 4:00 p.m.

Requirements

• Intermediate computer skills.
• Excellent customer service and communication skills.

Nice To Haves

• A two-year degree or an equivalent combination of education and work experience is preferred.

Responsibilities

• Manage incoming calls and provide necessary information.
• Greet patients, provide direction as needed, and schedule patient appointments.
• Complete patient registration according to departmental policy.
• Verify insurance eligibility and coverage, and obtain precertification or authorization when applicable.
• Collect and process payments when applicable.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed