(USA) Academy Lead (Non-Complex)

Walmart • Broussard, LA

2d • Onsite

About The Position

The Academy Lead drives Academy plans and projects by identifying customer and operational needs, setting priorities and performance standards, providing resources, removing barriers, tracking progress, and adjusting plans as needed. The role enhances the learner experience by maintaining an environment suited to effective learning and behavior change.

The Academy Lead supervises and develops associates through hiring and training, mentoring, assigning work, setting expectations, evaluating performance, recognizing contributions, coaching, and fostering belonging. The role executes Academy programs by supporting field-operations leader promotions, maintaining course schedules, preparing materials and facilitators, identifying training needs, using facilitation technology, monitoring program results, recommending improvements, maintaining staffing, and handling training-related issues. It also requires compliance with company and legal policies for personal and confidential associate files.

This role delivers functional, compliance-related, and leadership courses to designated audiences through assigned delivery methods, including instructor-led, virtual, and other blended approaches. It prepares materials, uses adult-learning techniques, observes engagement, administers course practices and examinations, and answers questions. The Academy Lead partners with Academy leadership and stakeholders to improve training content, support associate certification and promotion readiness, and mentor facilitators.

The role builds relationships with catchment partners, facility managers, and market and regional teams through communication and partnership on schedules, training goals, facility concerns, and Academy priorities. It also supports facility operations, stays current on compliance, operational changes, course materials, and learning technologies, evaluates program effectiveness, and participates in community outreach and upskilling activities. The position is based at the listed Broussard, Louisiana location. Walmart states that it offers competitive pay, performance-based bonuses, and benefits; eligibility and amounts may depend on job classification and length of employment.

Requirements

• At least 3 years of general management experience, including financial accountability.
• At least 3 years of experience supervising 20 or more exempt and non-exempt associates or employees, including performance management, mentoring, and employment decisions such as hiring and discipline.
• For facilities that sell firearms, successful completion of a firearms-specific Criminal Background Check and Firearms Authorized Training is required.
• For facilities that sell only ammunition and are subject to state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
• Experience supervising 20 or more associates or employees, including performance management, mentoring, and employment decisions such as hiring and discipline.
• Experience supervising exempt and non-exempt associates.
• Walmart experience supervising exempt and non-exempt associates or employees, including performance management, mentoring, and employment decisions such as hiring and discipline.

Responsibilities

• Drive execution of business plans and projects by identifying needs, communicating priorities, providing resources, removing barriers, measuring progress, and adjusting plans.
• Maintain a learning environment conducive to appropriate learning and behavior change.
• Select, train, mentor, supervise, and develop associates; assign duties, establish expectations, evaluate performance, recognize contributions, and coach for improvement.
• Execute Academy programs, including supporting field-operations leader promotions, maintaining class offerings and schedules, preparing materials, and ensuring facilitator readiness.
• Identify associate training needs, use appropriate facilitation technology, monitor program reporting, recommend improvements, and maintain appropriate staffing levels.
• Report training schedule or requirements issues and follow company and legal policies for personal and confidential associate files.
• Promote company policies, procedures, mission, values, and standards of ethics and integrity, and support the Open Door Policy.
• Stay current on compliance and operational changes, course materials, learning technologies, facilitation practices, and facility operations.
• Evaluate the effectiveness of plans and programs, consult stakeholders, apply suggestions to improve efficiency and cost-effectiveness, and support community outreach events.
• Prepare and deliver functional, compliance-related, and leadership training through assigned delivery methods; use adult-learning techniques, assess engagement, administer course practices and examinations, and answer questions.
• Provide career-development feedback and recommendations, participate in upskilling events, and follow up on development opportunities.
• Partner with Academy leadership and stakeholders to identify content gaps, govern training materials and course content, and observe and mentor facilitators.
• Support certification and promotion processes for field-operations associates by assessing readiness and recommending talent-development solutions.
• Build relationships with catchment partners, facility managers, and market and regional teams; communicate schedules, support training goals, address facility concerns, and participate in calls and visits.
• Model Walmart values by fostering belonging, acting with integrity, serving customers and members, and encouraging continuous improvement and learning.

Benefits

• Medical, vision, and dental coverage.
• 401(k), stock purchase plan, and company-paid life insurance.
• Paid time off, including sick leave, and paid parental, family care, bereavement, jury duty, and voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefit, with tuition, books, and fees paid for eligible programs, subject to eligibility requirements.
• Performance-based bonus awards, including annual or quarterly performance bonuses.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed