About The Position

The Yankee Candle Retail Interim 2nd Assistant Manager supports the Store Manager in delivering an exceptional employee and guest experience and driving profitable top-line sales growth. This is an interim/seasonal position based in a retail store and reports to the Store Manager. The role assists with team development and performance management, creates a positive work environment, and helps deliver an engaging guest experience through product knowledge, sales strategies, loyalty initiatives, customer relationship-building, and store presentation. It also supports operational planning, communication, inventory management, expense control, safety, loss prevention, and achievement of Key Performance Indicator (KPI) goals.

Requirements

  • High school completion or equivalent GED.
  • Proven experience in a retail management role; two years is preferred.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal abilities.
  • Proficiency in retail software and Microsoft Office.
  • Strong analytical skills.
  • Solution-oriented approach.
  • Ability to work in a fragrance-filled environment.
  • Ability to work flexible hours, including weekends and holidays.

Nice To Haves

  • Two years of retail management experience.

Responsibilities

  • Assist in building a high-performing team that represents Newell Brand Values.
  • Assist with onboarding and ongoing development of team members.
  • Recognize and address positive and negative HR-related situations through performance management.
  • Provide coaching and foster a positive work environment.
  • Help create a store environment focused on exceptional guest experience, sales results, and a safe, inviting shopping and working experience.
  • Deliver an emotionally engaging guest experience by understanding guest needs, applying product knowledge, and making emotional connections.
  • Implement company selling strategies, coach selling behaviors, and maximize the Guest Sales Leader role to maximize sales potential.
  • Drive guest loyalty through the Rewards Loyalty program, KPIs, Best Guest communication, and Grass Roots Marketing.
  • Build lasting customer relationships to enhance loyalty.
  • Maintain store appearance by executing visual standards, plan-o-grams, planning, visual maintenance, signage, and store cleanliness.
  • Assist in analyzing the business and creating action plans for effective execution of operational activities.
  • Ensure clear and effective team communication that creates understanding and alignment.
  • Support inventory management activities and control expenses.
  • Incorporate safety and loss prevention measures into daily activities and follow company policies and the Code of Ethics.
  • Achieve or exceed KPI goals through strategic planning, effective execution, and continuous performance improvement.
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