Yankee Candle Retail-2nd Assistant Manager-Simpsonville, KY
About The Position
The 2nd Assistant Manager supports the Store Manager in delivering an exceptional employee and guest experience and driving profitable sales growth. The role helps build, develop, motivate, and retain a high-performing team; coaches team members and contributes to a positive work environment; and supports an inviting, safe store experience focused on guest needs, product knowledge, sales, and customer loyalty. The position also assists with store operations, including analyzing business performance, developing action plans, communicating with the team, managing inventory and expenses, maintaining visual standards and cleanliness, and following safety, loss prevention, company policy, and ethics requirements. The role is based in a retail store and requires working in a fragrance-filled environment and flexible hours, including weekends and holidays.
Requirements
- High school completion or equivalent GED.
- Proven experience in a retail management role; 2 years preferred.
- Strong leadership and team-management skills.
- Excellent communication and interpersonal abilities.
- Proficiency in retail software and Microsoft Office.
- Strong analytical skills.
- Solution-oriented approach.
- Ability to work in a fragrance-filled environment.
- Ability to work flexible hours, including weekends and holidays.
Nice To Haves
- Two years of retail management experience is preferred.
Responsibilities
- Assist in building a high-performing team that represents Newell Brand Values.
- Contribute to effective onboarding and ongoing team-member development.
- Recognize and address positive and negative HR-related situations through performance management.
- Help motivate, inspire, and retain top talent; provide coaching and foster a positive work environment.
- Help create a safe, inviting store environment that delivers an exceptional guest experience and drives sales.
- Deliver an engaging guest experience by understanding guest needs, applying product knowledge, and making emotional connections.
- Implement company selling strategies, coach selling behaviors, and maximize the Guest Sales Leader role to support sales.
- Drive guest loyalty through the Rewards Loyalty program, KPIs, Best Guest communication, and Grass Roots Marketing.
- Build lasting customer relationships to enhance loyalty.
- Maintain store appearance and visual standards through plan-o-gram execution, planning, visual maintenance, signage, and cleanliness.
- Assist with business analysis and create action plans for effective execution of operational activities.
- Help identify root causes and develop action plans that drive results.
- Ensure clear and effective team communication and alignment.
- Support inventory management and expense control.
- Incorporate safety and loss-prevention measures into daily activities and follow company policies and the Code of Ethics.
- Achieve or exceed KPI goals through strategic planning, effective execution, and continuous performance improvement.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
