Tire Technician Jobs

About The Position

Requirements

• Valid state-issued driver's license.
• Must be 18 years of age or older.
• Must successfully complete all job-required trainings and assessments within the prescribed time period if selected.

Nice To Haves

• Experience in the auto service industry.
• Retail experience.

Responsibilities

• Collaborate with team members to fulfill sales and service requests, educate associates on tools, tasks, and resources, and mentor new technicians.
• Provide safe and efficient customer service and use effective communication and interpersonal skills.
• Apply knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS, product specifications, and seasonality.
• Use point-of-sale systems, phone, and in-person selling techniques.
• Use digital tools and handheld technology to plan and drive sales, improve the service experience, and make timely business decisions related to services, safety alerts, product information, applications, and training.
• Communicate equipment, tools, and supply needs to the TBC Lead; track and monitor returns and special orders.
• Operate cash registers and process transactions.
• Maintain the physical work area and uphold inventory, audit, safety, and compliance standards.
• Report complaints, safety hazards, and problems with products, services, or work areas.
• Complete paperwork, logs, and other required documentation and ensure merchandise is packaged, labeled, and stored according to company policies and procedures.
• Identify member needs, assist with purchasing decisions, and resolve issues and concerns.
• Model high-quality service and act as a brand advocate for the Tire and Battery Center.
• Assist with training team members, and help develop, influence, and inspire others in a respectful, supportive, and team-oriented manner.
• Follow company policies, procedures, and standards of ethics and integrity, including using the Open Door Policy and implementing related action plans.
• Complete assignments and priorities by coordinating with managers, coworkers, customers, and other business partners; communicating progress; and adapting to change and feedback.
• Promote a respectful and inclusive workplace, build trusting relationships, recognize others' contributions, and support team development.
• Serve customers and members, make decisions based on reliable information, and support continuous improvement and the use of new technologies and skills.

Benefits

• Competitive pay and performance-based bonus awards.
• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
• PTO and/or PPTO that may be used for vacation, sick leave, holidays, or other purposes.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Company-paid Live Better U education benefit for eligible full-time and part-time associates, covering tuition, books, and fees for programs ranging from high school completion to bachelor's degrees, English Language Learning, and short-form certificates.