Substitute Jobs

About The Position

Requirements

• Experience working with marginalized populations required
• Bachelor’s degree in social work, public health, emergency management, nonprofit management, or related field required; or 4 years of experience in one of these fields may substitute for a bachelor’s degree.
• Minimum 3 years of previous work experience in case management or disaster recovery experience required
• Ability to communicate in a trauma-informed and culturally responsive manner.
• Strong organization, problem-solving, and conflict resolution skills.
• Experience working with diverse and disaster-impacted populations in a respectful and sensitive manner.
• Computer proficiency including Microsoft Office and database systems. Smart Phone applications.
• Ability to work independently and collaboratively.
• Positive, solution-oriented approach under pressure.
• Valid driver’s license, reliable transportation, and ability to travel throughout Los Angeles County for field-based services.
• The job will require reference checks, standard criminal background checks, and motor vehicle background checks.
• Position functions as a mandated reporter.

Nice To Haves

• Previous experience with case management or social services preferred
• Strong communication and organization skills, bilingual skills a plus
• advanced experience with complex cases preferred
• Bilingual preferred but not required.

Responsibilities

• Provide disaster recovery case management services for fire-impacted households, including complex or high-barrier cases.
• Conduct comprehensive in-person, virtual, and phone assessments to evaluate housing, financial, and recovery needs using strengths-based and trauma-informed approaches.
• Develop, implement, and monitor individualized recovery plans in collaboration with participants.
• Determine appropriate financial assistance including rental support and recovery funding resources and referrals.
• Provide housing navigation support to households.
• Identify and address barriers to recovery including documentation, insurance gaps, contractor access, and service eligibility.
• Act as liaison between households and service providers, government agencies, contractors, and nonprofit partners.
• Build and maintain relationships with Long-Term Recovery Groups, community organizations, and recovery partners to expand available resources.
• Assist with outreach to identify disaster-affected households needing services.
• Monitor participant progress and maintain accurate and timely documentation in required databases.
• Travel throughout Los Angeles County to provide in-person services including home and temporary housing visits.
• Participate in response activations including case triage and surge recovery operations.
• Perform other duties as assigned to support disaster response and recovery operations.

Benefits

• 403 (b) Retirement Plan
• Medical, Dental and Vision Insurance
• Generous Paid Time Off (18 Paid Days Off; 24 Days after 2 Years)
• 14 Official Holidays
• 12 Sick Days Off (Accrued monthly)
• Life Insurance and AD&D
• Long Term and Short-Term Disability
• Employee Assistance Program (EAP)
• Health Savings Account
• Flexible Spending Accounts