Servicenow Product Owner Jobs

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Product Owner - ServiceNow Platform

Expleo•Minneapolis, MN
•Hybrid

About The Position

Trissential is seeking a highly collaborative Product Owner to help drive the evolution of a large-scale ServiceNow ecosystem for its client. The role involves influencing platform direction, partnering with senior stakeholders, and delivering measurable business value across multiple ServiceNow product domains. The position is hybrid in Minneapolis, Minnesota, or Denver, Colorado, with remote candidates also considered. The Product Owner will own and maintain backlogs for assigned ServiceNow product areas, set priorities, and make day-to-day trade-off decisions to maximize platform value. They will work with business stakeholders, process owners, and platform teams to understand objectives and challenges, and collaborate with delivery teams to turn strategic roadmap goals into executable work. The role also supports platform adoption, value realization, and continuous improvement across Agile delivery teams. The position offers exposure to ServiceNow domains such as SAM/HAM, CMDB, BCM, SecOps, SPM, Now Assist, HRSD, and ITSM. Compensation is $52–$62 per hour, with final compensation based on skills, experience, and geography. The opportunity is open only to candidates currently authorized to work in the United States.

Requirements

  • 7+ years of experience in Product Ownership, Product Management, Business Analysis, Agile Delivery, or related disciplines.
  • Proven experience working within Agile and Scrum environments.
  • Strong backlog management, prioritization, and requirement refinement skills.
  • Ability to balance competing priorities and make informed trade-off decisions.
  • Experience partnering with business stakeholders and technical teams.
  • Exceptional stakeholder management, communication, and facilitation capabilities.
  • Experience translating strategic objectives into actionable delivery plans.
  • Strong analytical and problem-solving skills with a business-value mindset.
  • Currently authorized to work in the United States.

Nice To Haves

  • Hands-on ServiceNow platform experience.
  • Experience supporting one or more ServiceNow modules: Strategic Portfolio Management (SPM), Software Asset Management (SAM), Hardware Asset Management (HAM), Configuration Management Database (CMDB), Business Continuity Management (BCM), Security Operations (SecOps), IT Service Management (ITSM), Integrated Risk Management (IRM), Human Resources Service Delivery (HRSD), or Employee Experience Portals.
  • Experience supporting enterprise digital transformation initiatives.
  • Experience with platform modernization and large-scale technology programs.
  • Bachelor's degree in Business, Information Technology, Computer Science, or a related field.
  • Certified Scrum Product Owner (CSPO) certification.
  • SAFe Product Owner/Product Manager (POPM) certification.
  • Other Agile, Product Management, or ServiceNow certifications.

Responsibilities

  • Own and maintain product backlogs across assigned ServiceNow product areas.
  • Prioritize features, enhancements, defects, and technical debt based on business value and organizational priorities.
  • Ensure delivery teams have a well-defined and prioritized backlog of work.
  • Make day-to-day prioritization and trade-off decisions to maximize platform value.
  • Partner with business stakeholders, process owners, and platform teams to understand business objectives and operational challenges.
  • Facilitate backlog refinement sessions, workshops, sprint planning meetings, and requirements discussions.
  • Gather and incorporate stakeholder feedback into product priorities.
  • Serve as the voice of the customer throughout the product delivery lifecycle.
  • Collaborate with Scrum Masters, Business Analysts, developers, testers, and architects to support successful delivery.
  • Review and accept completed work to validate alignment with business expectations.
  • Translate strategic roadmap objectives into executable backlog items and delivery plans.
  • Identify dependencies, opportunities, and risks across multiple product teams and ServiceNow domains.
  • Support platform adoption, value realization, and continuous improvement initiatives.
  • Promote consistent product ownership practices across Agile delivery teams.

Benefits

  • Medical, dental, and vision coverage for the employee and dependents.
  • Free tele-health.
  • HSA with company contribution.
  • Life and disability insurance.
  • 401(k) with matching.
  • Paid time off.
  • Access to training, certifications, and ongoing professional growth opportunities.
  • Collaborative, growth-oriented environment.

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Common questions about Servicenow Product Owner careers and jobs.

Based on current job postings on Teal, the average Servicenow Product Owner salary in the US is approximately $185,000 per year, with a typical range of $148,000 to $222,000.
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