Service Manager Jobs

About The Position

Requirements

• Bachelor’s degree in Engineering, Planning, Environmental Science, Landscape Architecture, Construction Management, or a related field.
• 5+ years of experience managing multidisciplinary planning, engineering, landscape architecture, environmental, infrastructure, or land development projects.
• Experience preparing project proposals, cost estimates, scopes of work, task orders, or responses to RFQs/RFPs.
• Experience working with federal, state, or public-sector clients; National Park Service experience is strongly preferred. Experience with the U.S. Forest Service or other federal land agencies is also highly regarded.
• Experience managing projects involving planning, design, environmental, permitting, infrastructure, or public-sector project delivery.
• Proficiency with Microsoft Office Suite, CAD, Bluebeam, and project collaboration platforms; experience with project management software is preferred.

Nice To Haves

• Professional licensure or registration in a related discipline is preferred.
• Experience with National Environmental Policy Act (NEPA) projects or other federal land management processes is a plus.
• Experience coordinating multidisciplinary project teams and supporting contract administration activities is a plus.

Responsibilities

• Manage the planning, design, engineering, and infrastructure delivery of National Park Service and other federal land agency projects from proposal development through project completion.
• Lead project execution by managing scope, budgets, schedules, staffing, resources, and deliverables across multiple concurrent projects.
• Coordinate multidisciplinary teams including engineering, landscape architecture, planning, environmental, permitting, and technical professionals.
• Partner with project teams, technical leaders, subconsultants, and client stakeholders to ensure successful project delivery and alignment with client objectives.
• Develop and support project proposals, task order responses, scopes of work, cost estimates, and contract administration activities.
• Monitor project performance and proactively identify and resolve scope, schedule, budget, and resource challenges.
• Lead quality assurance and quality control reviews to ensure deliverables meet VHB quality standards and client expectations.
• Manage project documentation, reporting, project controls, and collaboration tools to support effective communication and project performance.
• Support federal project delivery efforts involving a wide range of project types, including utility replacements, trail improvements, visitor centers, site improvements, bridge projects, environmental planning, compliance-related projects, and other public land initiatives.
• Participate in client meetings, project reviews, presentations, and occasional travel to project sites and client locations as needed.
• Foster collaboration across VHB’s multidisciplinary teams and promote consistent project management practices and processes.

Benefits

• Meaningful work on complex projects with real community impact
• A collaborative, inclusive culture that values curiosity and shared success
• Support to grow your skills and lead through change
• Learning and development supported by evolving tools and technologies, including AI
• Best-in-class benefits and a flexible, hybrid work environment