Guest Service Manager

Paymaster PR • Denison, IA

37d • Onsite

About The Position

At Pizza Ranch, we view our management team as a vital part of making our business so successful. As a Guest Services Manager, you will be challenged to lead a team to give every guest a legendary experience. You will be expected to assist the management team in leading daily operations and set an example for the team by following the Pizza Ranch Way. Most importantly, you will have the opportunity to provide genuine care for all our staff and guests and to create a legendary impact on those you encounter.

Requirements

• High school diploma or GED
• Restaurant or customer service experience required
• Passion for guest service
• Passion for leading and developing people
• Strong multi-tasking skills and the ability to prioritize multiple situations
• Effective communicator and listener with good oral and written communication skills
• Proficient in basic computer skills
• Ability to be mobile and/or on your feet for extended periods of time during the entire shift

Nice To Haves

• Restaurant management preferred

Responsibilities

• Maintain high-quality guest service standards
• Assist with the training and development of new and existing front of house team members
• Provide Legendary guest service and lead staff to do the same
• Build Community Engagement by partnering with other organizations and businesses
• Respond to guest complaints quickly and resolve them effectively

Benefits

• Health Insurance
• Vision and Dental Insurance
• 401(k)
• Life Insurance
• Employee Assistance Program
• Accident and Critical Illness plans
• Pay on demand option
• Meal discounts
• Flexible Scheduling
• Fun and safe work environment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED