Servers Jobs

About The Position

Requirements

• Proficiency with operating systems (Linux, Windows, macOS).
• Experience with virtualization platforms (e.g., VMware, Hyper-V), microservices, and containerized environments.
• Advanced knowledge of networking protocols (TCP/IP, DNS, DHCP) and tools.
• Familiarity with Active Directory, Office 365, and relational database scripting.
• Expertise with RFID technologies, diagnostics tools, and system integration.
• Strong problem-solving and troubleshooting skills.
• Excellent communication and customer service abilities.
• Ability to prioritize and manage multiple tasks in a dynamic environment.
• Strong customer service orientation and the ability to collaborate with diverse teams.
• Bachelor’s degree in Information Technology, Computer Science, or a related field or equivalent experience in systems engineering, IT administration, network management, or technical support.

Nice To Haves

• Certifications such as CompTIA Network+, Cisco CCNA, or Microsoft Certified: Systems Administrator are preferred.
• Knowledge in VMware, Microsoft Windows Servers, and PostgreSQL is a plus.
• PostgreSQL preferred (from relational database scripting).

Responsibilities

• Design, troubleshoot, and debug software programs to support system enhancements, hardware integrations, and RFID technologies.
• Build and maintain tools for various platforms, including operating systems, networks, and cloud solutions.
• Collaborate with hardware teams to evaluate hardware compatibility and support RFID implementations.
• Install, configure, and maintain servers, workstations, and IT equipment.
• Perform system installations, upgrades, and long-term maintenance for gaming systems and hardware applications.
• Manage user accounts, permissions, and access in systems like Active Directory and enterprise email platforms.
• Document and track IT issues through a ticketing system to ensure timely resolution.
• Monitor and maintain LAN, WAN, and wireless networks for performance and reliability.
• Troubleshoot and resolve network connectivity issues for users and devices.
• Configure and manage firewalls, routers, and switches while ensuring system security.
• Implement security protocols and monitor for cybersecurity threats and vulnerabilities.
• Provide Tier 1 and Tier 2 support to resolve software, hardware, and RFID system issues.
• Conduct hardware diagnostics and troubleshooting in lab environments to identify and resolve issues.
• Coordinate with external vendors for advanced support or warranty repairs.
• Assist in IT-related projects, including system migrations, software deployments, and infrastructure upgrades.
• Research and recommend improvements to IT systems and processes to meet evolving business needs.
• Maintain an inventory of IT assets, including hardware, software, and licenses.
• Draft and update organizational policies, technical documentation, and standards to improve operational efficiency.
• Maintains compliance with local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.
• Performs other related duties as assigned.

Benefits

• Medical (HSA), Dental, Vision Insurance
• Employer-provided Group Life Insurance & Long-Term Disability Insurance
• 401k Retirement Plan with Employer Contributions
• Generous Paid Time Off & 15 Paid Holidays
• Discretionary Bonus Plan, based on eligibility