Server Jobs

About The Position

Requirements

• Must be 19 years of age or older.
• High school diploma or equivalent.
• Strong customer service and communication skills.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Ability to use smartphones, tablets, and touchscreen technology.
• Commitment to exceptional guest service and ethical conduct.
• Must be able to obtain and maintain a Nebraska Gaming License.
• Food Handler Certification required.
• ServSafe Certification required.
• TIPS Alcohol Certification required.
• Position is responsible for serving alcoholic beverages.

Nice To Haves

• Three (3) years of serving and customer service experience.
• Previous experience using mobile devices or tablet applications in a restaurant environment.

Responsibilities

• Practice, support, and uphold the Mission, Vision, and Values of WarHorse Gaming.
• Provide prompt, courteous, and professional food and beverage service to all guests.
• Greet guests upon arrival and thank them as they depart.
• Take accurate food and beverage orders and enter them into the point-of-sale system.
• Serve food and alcoholic/non-alcoholic beverages in accordance with company standards and applicable laws.
• Maintain thorough knowledge of menu items, daily specials, and beverage offerings.
• Monitor guest tables throughout the dining experience by clearing dishes, replacing china, silverware, and glassware as needed.
• Polish china, glassware, and silverware daily.
• Clean, organize, and maintain the dining room, including assigned deep-cleaning duties.
• Complete opening, closing, and side work responsibilities.
• Bus tables and assist with maintaining a clean, welcoming dining environment.
• Assist hosts, food runners, and fellow servers to ensure efficient service.
• Record guest preferences in the reservation system to personalize future visits.
• Recognize returning guests and provide personalized service whenever possible.
• Follow all company policies, health codes, safety procedures, and regulatory requirements.
• Attend required meetings and training sessions.
• Maintain a professional appearance and positive attitude at all times.
• Perform other duties as assigned.

Benefits

• Federal Employees Medical Coverage
• Full Insurance Coverage offerings
• 401(k) with Immediate Vesting & Company Match
• Quarterly Incentive Program
• Vacation, Holiday & Sick Days