Server | Tap Room

Skytop Lodge Corporation • Barrett Township, PA

2h

About The Position

The Taproom Server acts as the primary server for guests in their assigned station and works closely with a bus person to provide an enjoyable guest experience. The role maintains high service standards and safeguards the quality of food served.

Before meal service, the server attends roll call, receives a service assignment, learns the menu and any special circumstances in the station, and stocks water, condiments, and other supplies. During service, the server welcomes guests, takes orders, serves and clears courses according to established procedures, keeps the station clean, and works to create a pleasant experience. After service, the server buses remaining dishes to the kitchen, washes silver according to guidelines, cleans and resets the station, and checks out with the service captain.

The work takes place mainly in the dining room, with occasional use of other service areas and frequent trips to the kitchen. The schedule includes weekends and holidays and may involve long hours each day. The server must be able to remain on their feet for long periods, carry trays weighing from one to fifty pounds, and assist with moving furniture for meals or special functions. Hazards include spills or grease on walking surfaces, broken glassware or china, and hot food, dishes, and beverages.

Requirements

• Must be at least 18 years of age.
• Previous serving and customer service experience.
• Good guest relations skills.
• Good communication and organizational skills.
• Ability to work quickly, calmly, and quietly.
• Ability to read, write, and follow simple verbal or written instructions.
• Ability to speak and understand English.
• Thorough knowledge of food service procedures and menu selections.
• Genuine enjoyment of working with the public and pride in providing fine service.
• Cheerfulness, a calm manner, flexibility, and ability to work successfully as a team member.
• Ability to remain on one's feet for long hours each day.
• Ability to lift and carry trays weighing one to fifty pounds.
• Ability to assist with moving furniture for meal or special-function setups.

Nice To Haves

• Ramp certification.
• Knowledge of wines.

Responsibilities

• Attend roll call and receive a service assignment before meal service.
• Learn menu items and special circumstances in the assigned station.
• Prepare the station by stocking water, condiments, and other supplies.
• Pull out chairs for guests.
• Greet guests and take orders according to established procedures.
• Serve and clear all courses according to established procedures.
• Keep the station clean during meal service.
• Work to create a pleasant guest experience.
• Bus remaining dishes to the kitchen after meal service.
• Wash silver according to guidelines.
• Clean and reset the station according to established practices.
• Check out with the service captain.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed