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Unit Secretary

Lifepoint Health•Johnstown, PA
•Onsite

About The Position

The Unit Secretary provides frontline administrative and receptionist support for the nursing unit. Initiates, maintains, and closes electronic medical records; manages phones and visitor inquiries; supports communication among patients, families, physicians, and staff; and performs non-clinical patient service tasks to ensure smooth unit operations and an excellent customer experience.

Requirements

  • High school diploma required
  • Protects patient privacy and confidentiality in all communications and record handling.
  • Prioritizes multiple tasks in a fast-paced environment and escalates concerns appropriately.

Nice To Haves

  • two years of college-level education preferred
  • Prior hospital experience preferred

Responsibilities

  • Greet and assist visitors promptly; provide directions and answer routine questions.
  • Initiate the medical record at admission; maintain documentation during the stay; close the record at discharge within the EMR.
  • Initiate and follow up on physicians’ orders as directed by unit procedures.
  • Serve as unit receptionist: manage incoming/outgoing calls and provide visitor information.
  • Facilitate frequent communication with unit personnel, physicians, ancillary departments, patients, and families to exchange information.
  • Provide non-clinical patient support (e.g., respond to call lights, fulfill requests for non-care items, accompany patients to appointments, assist in the café as assigned).
  • Perform other duties as assigned.

Benefits

  • Comprehensive medical, dental, and vision plans, plus flexible-spending and health savings accounts
  • Competitive paid time off and extended illness bank package for full-time employees
  • Income-protection programs, such as life, accident, critical-injury insurance, short- and long-term disability, and identity theft coverage
  • Tuition reimbursement, loan assistance, and 401(k) matching
  • Employee assistance program including mental, physical, and financial wellness
  • Professional development and growth opportunities

Career Resources

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