Sales Associate Jobs

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Sales Associate 47135

7-Eleven•Hilliard, OH

About The Position

The Sales Associate provides courteous, prompt customer service by identifying guests’ needs, processing sales accurately, and using suggestive-selling techniques. The role handles cash and other forms of payment with honesty and follows procedures to protect cash and merchandise and prevent loss. It also involves maintaining the cleanliness and safety of the store and gas island, complying with food-safety and restricted-sales rules, assisting with vendor deliveries and inventory, and completing required paperwork. The associate maintains a professional appearance and reports to work on time as scheduled.

Responsibilities

  • Discover guests’ needs and provide prompt, courteous customer service.
  • Ring up sales accurately using the cash register or point-of-sale equipment and use suggestive-selling techniques.
  • Handle cash, checks, and other payments ethically and honestly; follow cash-handling procedures.
  • Follow loss-prevention policies and safeguard cash and merchandise, including robbery prevention and response procedures.
  • Maintain internal and external store cleanliness and basic upkeep, including floors, windows, restrooms, food preparation areas, shelves, and counters.
  • Respond to and report customer complaints tactfully and promptly.
  • Follow company policies, procedures, and applicable laws for restricted beverage and tobacco sales.
  • Process service transactions according to company policy, including lottery sales and redemptions, vendor coupon redemptions, and approved credit-card transactions.
  • Follow safety and security policies, identify and eliminate hazards, and report unsafe acts or conditions to management.
  • Prepare required accident and incident reports and report such activities immediately to the Facility Manager.
  • Maintain gas-island cleanliness, safety, and stock levels, including addressing oil spills, windshield fluid, and pumps.
  • Follow food-safety behaviors, including proper handling, temperature requirements, and sanitary standards.
  • Receive vendor products using correct procedures and assist management with vendor check-in.
  • Maintain merchandise through proper rotation, storage, stocking, and accurate, prompt pricing.
  • Assist with inventory levels and audits.
  • Maintain knowledge of products and promotions.
  • Complete required paperwork accurately, including vendor invoices and job assignment sheets.
  • Maintain a professional appearance in accordance with company uniform and personal appearance policies.
  • Perform other duties as assigned.
  • Report to work on time and when scheduled.

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