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RN QUALITY IMPROVEMENT COORDINATOR

Beth Israel Lahey Health•Plymouth, MN
•$73,000 - $149,000•Hybrid

About The Position

Beth Israel Deaconess Hospital-Plymouth is seeking an RN Quality Improvement Coordinator to advance patient care outcomes and experiences. Under the supervision of the Quality Improvement Manager, this role leads performance improvement initiatives using evidence-based methodologies, fosters continuous learning, and supports clinical teams in achieving quality and safety goals. The position combines clinical expertise, data analysis, project leadership, and collaborative engagement to improve hospital-wide performance metrics and meet regulatory requirements. The hospital follows Lean methodology and emphasizes Integrity, Respect, Trust, Teamwork, and Excellence. The position is 40 hours per week, day shift, Monday through Friday, with a hybrid work arrangement. The annual base salary range is $73,000–$149,000. Staff are required to be vaccinated against influenza as a condition of employment.

Requirements

  • Bachelor’s degree in Nursing (BSN).
  • Master’s degree in a healthcare-related field.
  • At least 2 years of progressive experience in quality improvement, compliance, accreditation, or related healthcare roles.
  • Experience leading complex, cross-functional projects in a clinical or hospital setting.
  • Strong knowledge of performance improvement and quality methodologies, such as Lean, Six Sigma, PDSA, RCA, and FMEA.
  • Familiarity with accreditation and regulatory standards, such as TJC, CMS, and MassHealth.
  • Advanced data analysis and reporting skills, including the ability to interpret complex datasets and identify trends.
  • Excellent oral and written communication skills.
  • Skilled in Microsoft Office, including Excel, PowerPoint, and Word.
  • Ability to build and maintain effective working relationships across all levels of the organization.
  • Strong organization, prioritization, and project management skills.
  • Self-motivated and detail-oriented; able to work independently while supporting a team environment.
  • Demonstrated commitment to upholding the mission and values of Beth Israel Deaconess Hospital-Plymouth.
  • Current Massachusetts RN license.
  • Ability to meet the physical and environmental demands of the job, including frequent bending, carrying, pulling, pushing, reaching, standing, stooping, walking, and lifting over 10 pounds; occasional stair climbing, lifting 50–100 pounds or more, and sitting; constant use of hearing, sight, and speech; frequent use of smell, touch, keyboard, and telephone; and constant concentration and problem solving.
  • Staff must be vaccinated against influenza as a condition of employment.

Nice To Haves

  • EPIC experience.
  • Certified Professional in Healthcare Quality (CPHQ), preferred or to be obtained within 1 year of employment.
  • Lean Six Sigma Green Belt or higher.

Responsibilities

  • Lead, support, and sustain quality initiatives addressing AHRQ Patient Safety Indicators, Expected Complication Rate Index, Risk-Adjusted Mortality Index, Hospital-Acquired Conditions, Core Measures, Value-Based Purchasing, Meaningful Use, and other indicators.
  • Serve as a subject matter expert on publicly reported data, including IQR, OQR, IPFQR, MassHealth, TJC, and e-CQMs, and on clinical registries such as GWTG and NCDR.
  • Support Q-Centrix abstraction processes and ensure clinical data accuracy for Core Measures, e-CQMs, registries, and other reporting requirements.
  • Apply performance improvement methodologies such as Lean, Six Sigma, and PDSA to improve process efficiency and outcomes.
  • Collaborate with physicians, nurses, documentation specialists, and coding teams to optimize documentation, care delivery, and metric performance.
  • Analyze and translate quality data into reports, dashboards, and educational materials for committees and leadership.
  • Participate in quality-related committees, review best practices and evidence-based literature, and benchmark against national and regional standards.
  • Assist in evaluating care processes, developing indicators, and tracking performance against quality goals.
  • Support the hospital’s Continuous Quality Improvement Plan and ensure compliance with TJC, CMS, and other accrediting bodies.
  • Develop and help implement corrective action plans and policy revisions based on findings or regulatory updates.
  • Foster a collaborative, team-based environment focused on continuous improvement and innovation.
  • Facilitate service-line Quality Committees and Morbidity and Mortality Conferences.

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