Risk Analyst Jobs

About The Position

Requirements

• 2+ years of merchant underwriting/adjudicating experience working in a payments or fintech space.
• Strong credit risk experience with the ability to identify high-risk businesses.
• A thorough understanding of best practices for preventing service-related chargebacks, and experience in improving policies and operations within a fast-paced environment.
• Fraud and/or compliance risk experience, preferably having worked in monitoring accounts and transactions to identify fraudulent behaviour in online businesses.
• Experience working with rule-based fraud detection tools and a willingness to apply these skills using both internal and third-party tools.
• The ability to manage relationships with our small business owners, using your excellent communication skills to do so.
• You can ask “the right questions†when probing for critical information from a customer and deliver not-so-great news in a way that they are still left feeling great about Wave
• You are resourceful - you know where to dig up relevant, real-world information and understand “the big picture†before making decisions.

Responsibilities

• Performing complex fraud investigations using a wide variety of data in order to accept, reject or refer transactions for further investigation. You're a self-proclaimed (risk) detective!
• Assessing the chargeback risk of each business and working directly with small business owners to establish good business practices to protect themselves against disputes.
• Demonstrating strong attention to detail in minimizing fraudulent activities, identifying risk exposure, and determining regulatory or compliance violations
• Looking for opportunities to improve the way we currently work to support efficiencies and process improvements.

Benefits

• We value diversity of perspective. Your unique experience enriches our organization. We welcome applicants from all backgrounds. Let’s talk about how you can thrive here!
• Wave is committed to providing an inclusive and accessible candidate experience. If you require accommodations during the recruitment process, please let us know by emailing [email protected]. We will work with you to meet your needs.
• We use Google Gemini, a secure AI assistant, during interviews for note-taking purposes only. Notes are kept confidential and are not shared outside the hiring process. This allows our interviewers to stay fully focused on you during the conversation.