Restaurant Manager Jobs

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Restaurant Manager

Bob Evans Restaurants•Smithfield, NC
•$56,000

About The Position

The Assistant Manager supports the restaurant’s daily operations and staff, including execution of company policies, procedures, programs, and systems. The role contributes to restaurant success by building sales, meeting goals, and improving profitability. The manager supervises employees, coaches and mentors team members, supports guest satisfaction, and helps maintain efficient operations and food quality, cleanliness, safety, and security standards. The position requires working a variety of shifts and weekends. Physical duties include standing for an entire shift, walking for long periods, and pushing, lifting, carrying, and transferring up to 50 pounds. The employee must be able to access all areas of the restaurant. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Bob Evans describes its purpose as serving high-quality, farm-fresh food and providing guests with a family dining experience. It states that it updates safety and sanitation procedures to follow current CDC, local, and state guidelines.

Requirements

  • High school diploma or equivalent.
  • Prior experience in a leadership role is required.
  • Excellent communication skills.
  • Strong interpersonal skills and conflict resolution abilities.
  • Strong planning and organization skills.
  • Dedication to providing exceptional guest service.
  • Excellent computer skills and basic personal computer literacy.
  • Strong analytical and problem-solving skills.
  • Exceptional team-building capability.
  • Basic business math and accounting skills.
  • Ability to manage multiple projects.
  • Ability to serve as a role model for employee appearance and presentation.
  • Availability to work a variety of shifts and weekends.
  • Ability to stand for an entire shift and walk for long periods without rest or sitting.
  • Ability to push, lift, carry, and transfer up to 50 pounds.
  • Ability to reach, handle objects, tools, or controls, bend, and stoop; taste and smell; communicate verbally; and use the listed vision capabilities.
  • Ability to freely access all areas of the restaurant, including selling floors, stock area, and register area.

Nice To Haves

  • A minimum of two years of experience in a family, fast-food, or casual dining restaurant is strongly preferred.
  • College and/or culinary schooling preferred.

Responsibilities

  • Perform supervisory duties in accordance with company policies and applicable laws.
  • Recruit, interview, and train employees; assign and direct work; appraise performance; reward and discipline employees; address complaints; and resolve problems.
  • Coach and mentor team members to support their success and guest satisfaction.
  • Model professional behavior and foster a warm, friendly, hospitable atmosphere.
  • Occasionally assist team members with their category job duties as needed.
  • Help build store sales by ensuring complete and timely execution of corporate and local marketing programs.
  • Champion sales-building activities and suggestive selling.
  • Maximize table turnover, sales per guest, and sales per hour.
  • Meet and greet guests and investigate and resolve food quality or service issues to achieve guest satisfaction.
  • Assist in maintaining efficient operations, appropriate cost controls, and profit management.
  • Ensure compliance with OSHA requirements, local health and safety codes, and company safety and security policies.
  • Enforce safe work behaviors to maintain a safe environment for guests and crew members.
  • Monitor daily activities to ensure food quality and cleanliness standards.
  • Control day-to-day operations, follow cash control and security procedures, review financial reports and schedules, and take appropriate action.
  • Control food costs by following recipes, portion control, and inventory management.
  • Control labor costs by monitoring schedules and sales performance using the company’s labor scheduling tool.
  • Perform other duties as assigned.

Benefits

  • Competitive compensation; pay up to $56,000 per year depending on experience and geographic location or local market demand.
  • Health and welfare benefits.
  • 401(k) with company match.
  • Flexible scheduling.
  • Opportunity for development and career growth.
  • Early close and no late nights.
  • Great work/life balance.

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