Relationship Manager Jobs

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Fitch Learning | Client Relationship Manager, Associate Director - Austin, Texas

Fitch Group•Austin, TX
•Hybrid
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About The Position

Fitch Learning is seeking a Client Relationship Manager at the Associate Director level based in Austin, Texas. This role involves driving business growth by developing strategic client relationships and leading complex sales cycles for premier financial training solutions. The position emphasizes consultative selling and trusted advisor behaviors to identify opportunities, provide tailored guidance to senior-level clients, and transform prospects into long-term partnerships within the financial services sector. This influential position offers the opportunity to make a significant impact across Fitch Learning's markets. The role requires approximately 20% to 40% travel and is commission-eligible from day one. The ideal candidate will possess hands-on commercial lending experience and a proven track record in sales/business development.

Requirements

  • Around 8+ years of experience as a Client Relationship Manager
  • Demonstrated prior experience in Commercial or Business Banking, with a solid understanding of client relationship management, portfolio growth, and revenue targets in financial institution settings
  • Hands-on familiarity with credit and lending products (e.g., term loans, revolving credit facilities, lines of credit, asset-based lending), including credit analysis, underwriting fundamentals, risk assessment, and deal structuring
  • Proven ability to translate banking product knowledge into consultative sales conversations—identifying client needs, articulating value propositions, and collaborating with stakeholders (RMs, credit teams, product) to drive adoption and close complex deals

Nice To Haves

  • Deep knowledge of the US financial markets industry
  • Experience in financial education and learning solution design
  • Strong consultative, analytical, and strategic thinking skills
  • Proven ability to work effectively in a small, agile team environment, adapting to meet client and organizational needs

Responsibilities

  • Identify and pursue opportunities to expand into new markets and broaden our product offerings, with a focus on client-driven and niche segments
  • Partner with Marketing to develop collateral, using various marketing channels and promoting new product launches
  • Utilize Fitch Learning’s resources, including courses, eLearning, and professional certifications, to expand your own industry knowledge

Benefits

  • Hybrid work environment: 3 days per week in the office; 2 days remote
  • Dedicated training, leadership development and mentorship programs
  • Retirement planning and tuition reimbursement programs
  • Comprehensive healthcare offerings that enable physical, mental, financial, social, and occupational wellbeing
  • Family-friendly policies, including a generous global parental leave plan
  • Paid volunteer days, matched funding for donations and ample opportunities to volunteer in your community

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

No Education Listed

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