Quality Technician Jobs

About The Position

Requirements

• High School Diploma or equivalent (associate’s degree or technical certification in Quality or related field preferred).
• 5+ years of experience in quality assurance, preferably in an injection molding or manufacturing environment.
• Strong knowledge of quality inspection methods, tools, and techniques, including the use of CMMs and other precision measurement instruments.
• Proven experience in leading quality teams, mentoring staff, and managing day-to-day quality control operations.
• Familiarity with root cause analysis (RCA) and corrective and preventive action (CAPA) processes.
• Bilingual English - Spanish
• Proficient with Microsoft Office applications and quality management software (ERP or QMS experience preferred).

Nice To Haves

• Experience in an ISO 9001, IATF 16949 and ISO 13485 or other regulated environment.
• Lean Six Sigma certification or experience with continuous improvement methodologies.
• Ability to read and interpret blueprints, technical drawings, and customer specifications.

Responsibilities

• Oversee the daily quality inspection and testing of incoming materials, in-process components, and finished products to ensure they meet customer specifications and internal quality standards.
• Use a variety of inspection tools and equipment, including calipers, micrometers, optical comparators, coordinate measuring machines (CMM), and other precision measurement devices to perform dimensional checks.
• Conduct functional testing as required, such as pressure, mechanical, and environmental tests to ensure product performance.
• Perform visual inspections and develop visual standards for molded parts and assemblies.
• Lead and coordinate the activities of the Quality Technician team, ensuring that all inspections, tests, and documentation are completed accurately and in a timely manner.
• Act as a mentor and trainer for junior quality technicians, providing guidance on inspection techniques, equipment use, and quality standards.
• Manage the daily workload of the quality team, allocating resources effectively to meet production and quality control deadlines.
• Serve as the primary point of contact for quality-related issues on the shop floor, collaborating with production supervisors and engineers to resolve any concerns.
• Identify non-conforming products or processes during inspections and ensure that proper containment actions are taken.
• Lead root cause analysis (RCA) for quality issues and implement corrective and preventive actions (CAPA) in collaboration with the production, engineering, and quality teams.
• Document non-conformance reports (NCRs), track quality issues, and provide feedback to relevant teams on trends and recurring problems.
• Ensure accurate and complete documentation of all inspection results, including measurements, test data, and non-conformance findings.
• Maintain and update inspection records, quality reports, and other related documents in compliance with the company's quality management system (QMS).
• Prepare and present regular quality performance reports, including data on inspection results, non-conformance trends, and CAPA progress, to the Quality Assurance Manager.
• Participate in continuous improvement initiatives aimed at enhancing product quality, reducing waste, and improving overall process efficiency.
• Collaborate with cross-functional teams, including production, engineering, and maintenance, to identify opportunities for quality improvements and implement best practices.
• Lead or contribute to lean manufacturing and Six Sigma projects focused on improving quality control processes.
• Ensure that all inspection tools and equipment are properly calibrated, maintained, and in good working condition.
• Coordinate regular calibration of inspection equipment with external calibration service providers or internal maintenance teams.
• Identify and recommend new quality control equipment or upgrades to existing tools to improve the accuracy and efficiency of inspections.
• Ensure that all products meet customer specifications, industry standards, and regulatory requirements (e.g., ISO 9001, IATF 16949, ISO 13485).
• Participate in customer audits and regulatory inspections, providing documentation and demonstrating compliance with quality standards.
• Work closely with the Quality Assurance Manager to address customer complaints or quality concerns and implement corrective actions to prevent reoccurrences.
• Train new and existing team members on inspection techniques, quality standards, and company procedures.
• Develop training materials and standard operating procedures (SOPs) for quality control processes to ensure consistency and compliance across the team.
• Provide ongoing development opportunities for junior technicians to improve their skills and knowledge of quality assurance practices.
• Support special quality projects or audits as assigned by the Quality Assurance Manager.
• Assist in the preparation and review of quality documentation for new product launches, process validations, and production changes.
• Stay up-to-date on industry trends, quality control methodologies, and new technologies in quality assurance.