Project Manager Jobs

About The Position

Requirements

• Bachelor's degree in healthcare administration, Public Health, Business Administration, Information Systems, Program Management, or a related field.
• Minimum of 6 years of experience managing healthcare programs, initiatives, or enterprise transformation efforts.
• Demonstrated experience planning, managing, executing, and closing complex healthcare programs.
• Experience supporting integrated healthcare delivery systems, healthcare modernization initiatives, or large-scale healthcare technology implementations.
• Proven ability to manage multiple stakeholders, competing priorities, and cross-functional teams.
• Strong understanding of healthcare operations, clinical workflows, and healthcare technology implementations.
• Experience leading organizational change management and adoption initiatives.
• Excellent written and verbal communication skills, including executive-level briefing development and presentation experience.
• Experience with program governance, risk management, performance measurement, and continuous improvement methodologies.
• Project Management Professional (PMP) certification or equivalent project/program management certification.
• Authorized to work in the U.S. indefinitely without sponsorship.
• Ability to obtain and maintain a Public Trust clearance.

Nice To Haves

• Master's Degree preferred.
• Experience supporting the Department of Veterans Affairs (VHA), or other federal healthcare agencies.
• Experience supporting scheduling modernization, referral management, community care programs, or healthcare interoperability initiatives.
• Familiarity with healthcare standards, APIs, interoperability frameworks, and health information exchange concepts.
• Experience leading enterprise-wide deployments, adoption programs, and operational transformation initiatives across geographically dispersed organizations.
• Experience working in Agile, hybrid, or large-scale program management environments.
• Certification in Organizational Change Management (Prosci or equivalent).
• Experience managing programs involving training development, field activation, and end-user adoption.

Responsibilities

• Lead planning, execution, monitoring, and closeout activities for enterprise healthcare transformation initiatives.
• Provide program leadership and strategic direction across multiple workstreams supporting scheduling modernization, interoperability, workflow optimization, and operational adoption.
• Establish and maintain integrated project plans, schedules, milestones, dependencies, and execution roadmaps.
• Manage program governance processes, decision tracking, risk mitigation, issue management, and executive reporting activities.
• Ensure alignment of program objectives with VA strategic priorities, healthcare modernization initiatives, and Veteran access goals.
• Support implementation and sustainment activities associated with the Enterprise Patient Scheduling (EPS) platform and related scheduling modernization initiatives.
• Coordinate efforts across scheduling, referral management, care coordination, provider network integration, and interoperability workstreams.
• Monitor implementation progress and identify opportunities to improve operational effectiveness, scheduling efficiency, and stakeholder satisfaction.
• Collaborate with functional and technical teams to streamline business processes and improve scheduling workflows.
• Ensure delivery activities support the enterprise vision of unified scheduling across direct care, community care, virtual care, and Veteran self-scheduling channels.
• Serve as the primary liaison among program leadership, VA stakeholders, clinical operations teams, technical teams, and external partners.
• Prepare executive briefings, dashboards, status reports, issue analyses, and program updates.
• Facilitate governance meetings, leadership reviews, strategic planning sessions, and working groups.
• Develop communications that effectively translate complex technical and operational information for diverse stakeholder audiences.
• Establish collaborative relationships with stakeholders to build consensus and support program objectives.
• Lead organizational change management activities supporting enterprise deployment and adoption initiatives.
• Develop and execute stakeholder engagement, communication, training, and adoption strategies.
• Coordinate training development and delivery efforts, including user guides, job aids, onboarding materials, and role-based training programs.
• Monitor adoption, utilization, and performance metrics to assess program effectiveness and support continuous improvement activities.
• Identify organizational impacts, potential resistance points, and mitigation strategies to increase successful adoption of new processes and technologies.
• Support site readiness assessments, activation planning, post-deployment support, and lessons learned activities.
• Support healthcare interoperability initiatives involving scheduling, referral management, provider data exchange, and care coordination capabilities.
• Oversee business process analysis and workflow improvement efforts to optimize operational outcomes.
• Coordinate solution engineering and issue resolution activities among technical and operational stakeholders.
• Foster a culture of continuous improvement by identifying performance gaps and recommending corrective actions.
• Support performance measurement, quality management, operational readiness assessments, and program maturity initiatives.
• Identify, assess, and manage program risks, issues, dependencies, and resource constraints.
• Ensure compliance with applicable federal, VA, privacy, security, and governance requirements.
• Support audit readiness, documentation management, and quality assurance activities.
• Maintain accountability for program deliverables, performance outcomes, and contractual commitments.

Benefits

• health, dental, and vision coverage
• flexible spending accounts
• disability and life insurance
• a retirement plan
• paid time off
• other programs to support employees and their families