Program Assistant Jobs

About The Position

Requirements

• 1 year of related experience required in order to demonstrate understanding of general office and patient care policies, programs, filing systems, screening, directing visitors and calls.
• Word processing and data entry experience.
• Basic knowledge of medical terminology beneficial.
• Skill in using computers and a variety of personal productivity applications.
• Ability to read and write to proof read and edit routine correspondence and forms.
• Ability to type routine correspondence and data enter information into the computer timely and accurately.
• Ability to prioritize position duties and responsibilities as well as attend to multiple demands and requests simultaneously and assess situations and act accordingly.

Responsibilities

• Provides secretarial support, prepares correspondence and reports and performs data entry as assigned.
• Acts as receptionist for the assigned area, answers incoming calls and directs them to the appropriate team member. Greets visitors, patients and employees and assists as appropriate.
• Responds to customer service requests regarding patients, families, payers, referral source, vendors, etc.
• Develops and maintains record keeping and filing systems following program protocols.
• Coordinates new patient referrals and associated paperwork.