Product Manager Jobs

About The Position

Requirements

• At least 8+ years of experience in a Product Manager and/or Product Owner role working with software development teams
• Demonstrated ownership of a roadmap and prioritization process for a platform or product serving multiple competing stakeholder groups
• Working product fluency with Salesforce Sales Cloud and/or Service Cloud — you have owned product on the platform and can hold a credible conversation with an Architect about configuration, customization, and platform constraints
• Proven track record of successfully managing the deployment of complex, large-scale products from concept to launch
• Strong analytical and problem-solving skills, with the ability to turn insights into actionable product decisions
• Ability to build and defend a business case: value, cost, risk, and the trade-off being made
• Experience working in an Agile environment alongside a dedicated Product Owner and Scrum team, with a clear grasp of where the Product Manager role stops
• Experience with Agile delivery tools (Jira, Azure DevOps, or Monday.com)
• Excellent written & verbal communication and interpersonal skills, capable of working with cross-functional teams and presenting to senior leadership
• Ability to manage competing priorities and work in a fast-paced, dynamic environment
• Ability to learn and understand multiple, complex systems; understand and manage project risks and the revenue impacts
• Ability to create clarity in ambiguous situations

Nice To Haves

• MBA or advanced degree/certificates are a plus
• Direct exposure to sales operations, quote-to-cash, or client implementation and onboarding processes (desired)
• Hands-on Salesforce configuration or administration experience; Salesforce certification such as Administrator, Sales Cloud Consultant, or Service Cloud Consultant (Preferable, not required)
• Experience with integrated platforms such as CPQ, marketing automation, or ERP / AP systems (Preferable)

Responsibilities

• Owning the product vision and multi-quarter roadmap for capabilities on Salesforce, grounded in discovery with internal teams in addition to inbound feature requests
• Building and defending the business case for major investments — expected value, cost, risk, and what we are choosing not to do instead
• Setting priorities across the pillar and making the go / no-go calls on what enters delivery
• Defining the success metrics and OKRs for the pillar and reporting against them after delivery
• Acting as the single point of product accountability for the pillar with Sales, Sales Operations, Implementations, and Finance leadership
• Translating executive intent into roadmap themes, and validating the ask before it reaches the backlog
• Partnering with the Architect on build-versus-configure and platform trade-offs so that priority calls are technically informed
• Becoming a product SME for our Salesforce capabilities and supporting the sales, service, and implementation organizations through product education
• Representing the pillar in portfolio-level planning, investment reviews, and quarterly roadmap sessions

Benefits

• Automatic enrollment into our 401k plan (subject to eligibility requirements)
• Virtual fitness classes offered company-wide
• Robust PTO offerings including: major holidays, vacation, sick, personal, & volunteer time
• Employee discounts with major providers (i.e. wireless, gym, car rental, etc.)
• Philanthropic support with both local and national organizations
• Fun culture with company-wide contests and prizes
• Pay Transparency