Pilot Jobs

About The Position

Requirements

• Bachelor’s degree required
• Experience in a law firm, professional services, financial services, or technology/consulting environment, with exposure to legal operations, innovation, or technology implementation.
• Demonstrated experience managing or supporting technology projects or pilots, ideally involving AI, automation, data analytics, or legal/transactions technology tools.
• Familiarity with AI and automation concepts (e.g., machine learning, NLP, generative AI) and their application to legal workflows and transaction processes.
• Strong understanding of legal technology tools (e.g., document automation, contract review, due diligence, deal management, data rooms, collaboration platforms).
• Solid project coordination or project management skills, including scoping, requirements gathering, testing, and stakeholder communication.
• Proficiency with standard business tools (e.g., Excel, PowerPoint) and comfort working with data, dashboards, or basic analytics.
• Proven ability to work effectively with partners, lawyers, and business services teams, including the ability to translate between legal/user needs and technical requirements.
• Strong analytical and problem-solving skills, with the ability to break down complex processes, identify inefficiencies, and propose practical technology-enabled solutions.
• Excellent written and verbal communication skills, including the ability to prepare clear documentation, presentations, and training materials.
• High level of organization and attention to detail, with the ability to manage multiple matters, pilots, and stakeholders in parallel.
• Collaborative, client-service mindset, with a focus on driving adoption, measurable value, and continuous improvement.
• Curiosity and adaptability, with an interest in staying current on emerging AI, legaltech, and transactions technology trends and best practices.

Nice To Haves

• A degree in business, information systems, computer science, law, or a related field preferred.

Responsibilities

• Coordinate and manage end-to-end innovation, legal technology, and transactions technology initiatives, from initial concept through pilot and implementation.
• Lead structured pilot programs, including scoping, requirements gathering, solution configuration, user testing, feedback collection, measurement of outcomes, and go/no-go recommendations for wider rollout.
• Act as a central liaison between partners, lawyers, business services teams (including IT, Knowledge, BD, and Risk), and external vendors to ensure alignment, clear communication, and timely delivery of initiatives.
• Develop, document, and refine practice-specific technology use cases, including articulating problem statements, desired outcomes, and measurable benefits.
• Support the design, build, and deployment of client-facing tools, dashboards, and solutions that leverage AI, automation, data, and legal technology to enhance client service and differentiate the firm’s offerings.
• Work closely with transactional and other practice groups to identify opportunities to improve efficiency, consistency, and quality in matter and transaction delivery through process improvement and technology.
• Prepare and maintain project documentation (e.g., project plans, status reports, requirements documents, testing scripts, training materials) to support effective execution and governance of initiatives.
• Develop and deliver training, demos, and guidance materials to lawyers and business services teams to drive adoption and effective use of new tools and solutions
• Monitor, measure, and report on the performance and impact of deployed tools and initiatives, using agreed KPIs and feedback to recommend enhancements and continuous improvement.
• Contribute to the ongoing refinement and execution of the firm’s Innovation & AI strategic roadmap, providing insights from pilots, user feedback, and market developments.

Benefits

• medical insurance
• dental insurance
• vision insurance
• life coverage
• disability coverage
• 401(k) retirement savings
• vacation time
• leave programs (including parental leave)
• performance bonus eligible