Pharmacy Technician Jobs

About The Position

Requirements

• Comply with applicable state board of pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
• If the state board of pharmacy does not set a minimum age, be at least 16 years old.
• If the state board of pharmacy does not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Meet state-level licensure and national certification requirements applicable to the work location.
• Be able to concentrate, switch tasks quickly, and verify prescription information and label accuracy.
• Provide friendly assistance, recognize and respond appropriately to patient reactions, and communicate effectively with patients and colleagues using verbal and written communication and active listening.
• Use mathematics to solve prescription-related problems, such as calculating quantities, days’ supply, and bottle counts.
• Identify challenging patient or colleague interactions and choose an appropriate course of action.
• Meet the role’s physical demands, including extended periods standing or moving, lifting and handling items, reaching, repetitive finger movements, precise machine adjustments, stooping, and close visual work.
• Communicate and receive detailed information accurately through spoken communication.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company standard operating procedures at each workstation to support Pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
• Provide empathetic, personalized patient service in person and over the phone, offer immunizations and other services where appropriate, and resolve or escalate patient concerns.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, be receptive to feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market to work shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled-substance dispensing and recordkeeping, and patient privacy and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, where allowed by law and supported by required training and certification.
• Where permitted, complete immunizer licensure and training requirements; educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events as required; review and collect patient information; document applicable patient records; and monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform duties as directed by a Supervisor or Manager.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Paid time off
• Retirement savings options
• Wellness programs
• Other resources, based on eligibility