Pharmacy Technician Jobs

About The Position

Requirements

• Comply with applicable State Board of Pharmacy requirements and laws, including requirements concerning age, education, and licensure or certification.
• If the State Board of Pharmacy does not establish a minimum age, be at least 16 years old.
• If the State Board of Pharmacy does not establish a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Complete required company training within the designated timeframe and satisfy applicable state registration, licensing, and certification requirements.
• Demonstrate regular and predictable attendance, including nights and weekends.
• Be able to concentrate on tasks, pivot between tasks, and verify prescription and label accuracy.
• Demonstrate friendly customer service, team orientation, and the ability to recognize and respond appropriately to patients’ reactions.
• Use verbal and written communication effectively, including active listening.
• Use mathematics to solve dispensing-related problems, such as calculating tablet quantities and days’ supply.
• Identify challenging patient or colleague interactions and select an appropriate course of action.
• Meet the physical demands of the role, including mobility, extended periods upright, reaching, repetitive finger movements, stooping, close visual acuity, and lifting or exerting force as described in the posting.
• Accurately communicate and receive detailed information orally.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company standard operating procedures at each workstation to support pharmacists and patient health.
• Follow pharmacy workflow procedures in production, pickup, drive-thru, and drop-off to fulfill prescriptions safely and accurately.
• Provide caring, personalized service to patients in person, at pickup, in the drive-thru, and over the phone; offer immunizations and other services where applicable; resolve or escalate patient problems.
• Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, remain receptive to feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible for scheduling and business needs and travel voluntarily to other stores in the market for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health services, such as immunizations and point-of-care testing, or staff offsite clinics when legally permitted and supported by required training and certification.
• Where permitted and qualified as a Technician Immunizer, complete the additional requirements to prepare and administer vaccines; educate patients and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events; review, collect, track, and document patient information; and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Confirm prescription information and label accuracy and use appropriate attention, communication, customer-service, mathematical reasoning, and problem-resolution skills.
• Perform the physical tasks associated with the role, including standing or remaining upright, lifting, scanning, bagging, reaching, repetitive finger movements, adjusting machines, stooping, and close visual work.
• Perform additional tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits
• Other benefit programs, depending on hours worked and eligibility