Pharmacy Technician Jobs

About The Position

Requirements

• Fluency in reading, writing, and speaking English, except in Puerto Rico.
• Willingness to work a flexible schedule, including evenings and weekends.
• Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; PTCB certification is required for promotion to senior technician.

Nice To Haves

• Six months of experience in a retail environment.
• Prior work experience with Walgreens.
• Good math skills for accurately counting, measuring, and weighing medications.
• Good computer skills.
• Knowledge of store inventory control.
• PTCB certification.

Responsibilities

• Assist the pharmacist under direct supervision and in accordance with state, federal, and Company policies and procedures.
• Use pharmacy systems to obtain patient and drug information and process prescriptions accurately.
• If PTCB certified, assist with and coach pharmacy technicians in pharmacy-system operations and cashiers in pharmacy-register operations.
• Engage customers and patients, offer assistance, resolve issues, answer questions, and model customer-service best practices.
• Develop relationships with valuable customers and support relationships with local medical providers and community organizations.
• Enter patient and drug information, retrieve, count and pour medications, verify medicines, and check for possible interactions.
• Assist pharmacists with scheduling and maintaining workflow.
• Immediately report prescription errors and follow Company error-reporting and Quality Improvement Program policies.
• Follow the Walgreen Co. Pharmacy Code of Conduct and Good Faith Dispensing policy.
• Register sales on the assigned cash register and collect and handle cash as required.
• Assist customers in locating over-the-counter products when possible.
• Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
• Correct and resubmit manual third-party prescription claims promptly and perform assigned clerical duties.
• Assist with inventory management, including ordering, unpacking, checking, and storing pharmaceutical shipments.
• Apply asset-protection techniques and file claims for shipment overages, shortages, order errors, or damaged prescription-drug goods.
• May assist with clinical services, including collecting and properly labeling blood or urine samples, and coordinating clinical services with Walgreens clinics and external providers.
• Help maintain good relationships with the local medical community through provider outreach and other community forums.
• Keep the Pharmacy Department stocked, clean, neat, and orderly.
• Comply with Company policies and procedures and maintain respectful relationships with coworkers.
• Complete special assignments and other tasks as assigned.
• Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
• Attend training, complete requested PPLs, obtain continuing education credits, and maintain relevant healthcare and pharmacy knowledge.