Pharmacy Intern Jobs

About The Position

Requirements

• Accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
• Must possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
• Ability to complete required training within the designated timeframe.
• Ability to concentrate on tasks and pivot quickly between tasks to meet patient and business needs.
• Ability to confirm prescription information and label accuracy to ensure patient safety.
• Friendly, helpful customer-service approach and ability to notice and respond appropriately to patients’ reactions.
• Verbal and written communication skills for interacting with patients and colleagues; active listening skills.
• Mathematical reasoning sufficient to calculate quantities to dispense, days’ supply, and full and partial bottles needed to fill prescriptions.
• Ability to identify challenging patient or colleague interactions and select an appropriate response.
• Ability to meet the physical demands of the role, including remaining mobile and upright for extended periods; lifting, scanning, and bagging items; reaching and stooping; repetitive finger movements and precision control; close visual acuity; and occasional lifting or exertion up to 20 pounds.
• Ability to convey detailed spoken instructions accurately and receive detailed information through oral communication.
• Regular and predictable attendance, including nights and weekends.

Nice To Haves

• 1+ years of related work experience in a pharmacy, retail, medical, or customer service setting.
• Ability to become immunization certified; once state regulations are met, pharmacy interns should strive to provide patient immunizations.
• Ability to work in the home store and across the market at other locations to meet business needs.
• Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

• Complete a comprehensive training roadmap, including Key Learning Experiences that build pharmacy aptitude.
• Follow company Standard Operating Procedures and pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to support safe and accurate prescription fulfillment.
• Help pharmacists and technicians manage and improve patient health and ensure pharmacy operations run smoothly.
• Provide empathetic, personalized patient service at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient problems.
• Offer counseling, answer medical questions, and gather patient medical histories when appropriate under the direct supervision of a licensed pharmacist.
• Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
• Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Seek opportunities to expand clinical and technical knowledge, be receptive to feedback, and contribute to a high-performing team and inclusive team dynamic.
• Remain flexible to scheduling and business needs and voluntarily travel to stores in the market to work shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements concerning patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and voluntary offsite clinic staffing, where allowed and appropriately trained and certified.
• Where permissible, complete licensure and training requirements for Technician Immunizer status; educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events; and review, collect, track, and document patient information.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform other tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits
• Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility