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About The Position

The Patient Care Tech Trainee provides direct patient care under the guidance and oversight of a Registered Nurse or designated health care professional, following applicable federal, state, and local regulations and Bon Secours Mercy Health policies, procedures, and guidelines. The temporary nurse aid training program enhances working clinical experience. Under direction of a designated preceptor, the trainee supports the nursing process by providing basic patient care, including comfort, vital-sign measurement, personal care and hygiene, and mobility assistance, along with unit-based specialty duties. The role also includes communicating patient changes and concerns to nurses, providing customer service, documenting care accurately and promptly, participating in handoffs, and completing delegated tasks under oversight to develop competency.

Requirements

  • Possess problem-solving skills and excellent communication and interpersonal skills.
  • Engage with staff and patients in a professional manner.
  • Be proactive in a rapidly changing environment.
  • Have knowledge of patient and healthcare safety standards, regulations, and infection prevention.
  • Use clinical technology.
  • Be accountable for completing assigned tasks and escalating concerns as necessary.
  • Obtain Basic Life Support (BLS) certification from an approved source before providing direct patient care.

Nice To Haves

  • Basic Life Support (BLS) certification from the American Heart Association is preferred upon hire.
  • Recent experience in a healthcare environment is preferred, particularly in the setting to which the applicant is applying; it is not required.

Responsibilities

  • Provide basic patient care, including care and comfort, vital-sign measurement, personal care and hygiene, mobility assistance, and unit-based specialty duties.
  • Act as a liaison between patients and nurses by reporting changes and concerns.
  • Provide high-level customer service to patients, patients’ families, visitors, and employees.
  • Complete accurate, precise, and timely patient-care documentation when applicable.
  • Participate in handoffs and report pertinent patient and departmental information when arriving and leaving.
  • Perform delegated tasks under oversight to gain training on competency aligned with education.

Benefits

  • Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
  • Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
  • Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
  • Tuition assistance, professional development, and continuing education support.
  • Benefits may vary based on market and employment status.

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