Pa Jobs in Orange County

About The Position

Requirements

• High school diploma or GED required
• One (1) year of Sales experience preferred
• Proficient computer skills
• Ability to problem solve
• Detailed oriented
• Gain a working knowledge of post-operative Medicare, Medicare Replacement and Medicaid plans
• Excellent communication skills, proper grammar and writing capability
• Team-oriented
• Self-directed, highly motivated, able to multi-task, work under pressure in a fast-paced environment
• Possess a caring, patient and friendly attitude
• Gain familiarity with all forms associated with the patient’s medical record
• Gain familiarity with the use and operation of optical software
• Gain knowledge relating to lenses, frames and all optical supplies
• Sales ability

Responsibilities

• Greet all patients in a friendly manner
• Provide routine cleaning and adjustment services for patients entering into the practice
• Educate and assist with the selection of eyewear that is available in the optical department
• Order jobs from labs according to practice protocols
• Check-in and document all incoming job orders correctly
• Collect payment on optical orders
• Notify the patient in a timely manner when their order is ready to be dispensed
• Ensure all optical boards and surrounding areas are clean and well stocked at all times
• File patient insurance claims for glasses
• Complete paperwork efficiently and accurately to document sales and patient activities
• Ensure the highest level of customer service and patient satisfaction
• Process all incoming and outgoing deliveries for FedEx, UPS, etc.
• Exhibit professional demeanor with a positive attitude when representing the practice
• Maintain certification, where applicable, and continues to improve skills. Must attend all in-service, webinar training seminars as directed by the Office Team Lead
• Set goals and objectives for professional growth. Review and revise goals on an ongoing basis
• Provide input on how to improve customer service, decrease costs and increase revenue for the optical department
• Support the practice core values and mission statement to develop, enhance and promote quality customer service through team effort
• Exhibit flexibility, sensitivity and respect while maintaining an effective working relationship with all team members
• Maintain practice confidentiality, follow HIPAA guidelines and the rules and regulations of the practice as documented in the practice employee manual
• Maintain standards of productivity as defined by management
• Perform other duties as assigned

Benefits

• 401(k)
• 401(k) Matching
• AD&D Insurance
• Health Insurance
• Health Savings Account
• Dental Insurance
• Disability Insurance
• Vision Benefits & Discounted Services
• Employee Assistance Program
• Employee Discount
• Life Insurance
• Opportunities for Advancement
• Paid Time Off
• Paid Training
• Professional Development Assistance
• Referral Program
• Eligible for up to $300 sign-on bonus