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Front Desk Associate

Johnson Investment CounselCincinnati, OH
Onsite

About The Position

The Front Desk Associate is the first point of contact for Johnson Investment Counsel. This individual is responsible for answering and directing calls, greeting visitors, receiving and distributing mail, plus assisting with maintaining conference rooms and office supplies. This position would be part-time in person with Thursday and Friday being a requirement and the 3rd work day of your choice.

Requirements

  • High school degree
  • Excellent telephone etiquette
  • Excellent communication skills and attention to detail
  • Experience in customer support or service role
  • Proven record of dependability, punctuality and coverage flexibility
  • Professional appearance and outgoing personality
  • Basic software knowledge (Microsoft Outlook, Word and Excel)
  • Ability to work in a team environment
  • Ability to work within deadlines
  • Confidence in decision making
  • Ability to establish and maintain positive relationships with all staff levels
  • United States Citizen or lawful permanent resident
  • Must be able to stand or sit at computer for 8+ hours per day.
  • May require extensive typing at times.

Nice To Haves

  • Telephone multi-line experience a plus
  • Notary or willingness to obtain notary license

Responsibilities

  • Receiving and processing incoming calls
  • Assisting with documents and check drop off
  • Maintain a clean and organized reception area and conference rooms
  • Maintain daily conference room calendar and assign rooms for meetings
  • Maintaining stock of office supplies and marketing collateral materials
  • Understand equipment and trouble shoot items such as copier, postage machine, etc.
  • Receive and distribute all incoming mail, deliveries, courier items and publications
  • Process outgoing mail and shipments
  • Offer support to other departments through various projects
  • Assist with in-house lunches and client events

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