Front Desk Associate

Johnson Investment Counsel•Cincinnati, OH

49d•Onsite

About The Position

The Front Desk Associate is the first point of contact for Johnson Investment Counsel. This individual is responsible for answering and directing calls, greeting visitors, receiving and distributing mail, plus assisting with maintaining conference rooms and office supplies. This position would be part-time in person with Thursday and Friday being a requirement and the 3rd work day of your choice.

Requirements

High school degree
Excellent telephone etiquette
Excellent communication skills and attention to detail
Experience in customer support or service role
Proven record of dependability, punctuality and coverage flexibility
Professional appearance and outgoing personality
Basic software knowledge (Microsoft Outlook, Word and Excel)
Ability to work in a team environment
Ability to work within deadlines
Confidence in decision making
Ability to establish and maintain positive relationships with all staff levels
United States Citizen or lawful permanent resident
Must be able to stand or sit at computer for 8+ hours per day.
May require extensive typing at times.

Nice To Haves

Telephone multi-line experience a plus
Notary or willingness to obtain notary license

Responsibilities

Receiving and processing incoming calls
Assisting with documents and check drop off
Maintain a clean and organized reception area and conference rooms
Maintain daily conference room calendar and assign rooms for meetings
Maintaining stock of office supplies and marketing collateral materials
Understand equipment and trouble shoot items such as copier, postage machine, etc.
Receive and distribute all incoming mail, deliveries, courier items and publications
Process outgoing mail and shipments
Offer support to other departments through various projects
Assist with in-house lunches and client events