Office Manager Jobs

About The Position

Requirements

• 2+ years of front office, reception, or office management experience
• Comfortable with Microsoft Office, email, and practice management software
• Ability to lift up to 30 pounds
• Frequent sitting, standing, and walking, with some bending and reaching
• Possible exposure to animal bites and scratches, animal waste, and unpleasant odors and noise

Nice To Haves

• Veterinary or medical office experience is a plus
• You enjoy helping people and bring warmth, patience, and professionalism to every client interaction.
• You’re dependable, positive, and ready to support coworkers when the office gets busy.
• You stay calm under pressure and find practical solutions, deferring medical questions to our veterinarians.
• You write clearly and professionally.

Responsibilities

• Greet every client with professionalism and care, and create a calm, welcoming front office.
• Lead front desk operations, including phones, appointment scheduling, check-in and check-out, and smooth client flow.
• Respond to client questions and concerns promptly and courteously, escalating to leadership when needed.
• Build and maintain front office schedules to keep the desk covered, and pitch in when the team is busy.
• Help create a positive, team-oriented environment and celebrate team milestones like birthdays and work anniversaries.
• Help train new front desk team members on office procedures and practice software.
• Serve as a keyholder and open or close the office as scheduled.
• Track and reorder office supplies, and keep the front office clean, organized, and professional.
• Complete end-of-day reports, handle payments and refunds, and prepare weekly bank deposits.
• Keep office records organized and up to date, follow established procedures, and support compliance and safety programs.
• Help with marketing and administrative projects and other duties as assigned.

Benefits

• Comprehensive health insurance benefits
• 401(k) plan with match
• Annual continuing education and professional development allowance
• Annual uniform allowance
• Generous paid time off
• Paid holidays
• Team-building events
• Employee pet benefits