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In accordance with the Mission and Guiding Behaviors; the the Oncology Nurse Navigator, within the framework of the Ohio Nurse Practice Act, is a professional whose clinical nursing expertise guides patients, families and their caregivers to informed decision-making. In collaboration with other members of the healthcare team identifies, educates and guides the patient with a cancer diagnosis through the healthcare system for timely screening, diagnosis, treatment and increased supportive care across the continuum. This role also assesses financial needs for all cancer patients as well as all outpatient infusion patients, which includes, but not limited to, reviewing current insurance, disease state, and treatment regimen. The navigator understands clinical disease state and treatment regimens for specific disease processes patients are undergoing, as a result is able provide optimal insurance optimization and copay assistant programs. They proactively anticipate pending financial toxicity for patients, through clinical knowledge and insurance/copay assistance knowledge. They proactively educate patients regarding insurance optimization opportunities to decrease financial burdens/toxicity and assure payment for treatment provided. They educate qualifying patients regarding available external assistance programs when needed. The role exhibits excellent customer service skill and passion for access to care and decreasing financial toxicity. The navigator maintains strong, working relationships with other members of the treatment team (i.e. physicians, social workers, nurse navigators, etc.) and participates in activities to enhance professional development. They report quarterly data: saving and/or recovery of payment generated in this role, functions as a subject matter expert to the Financial Navigation Team, and demonstrates extensive knowledge of the Revenue Cycle Process. The navigator is a member of the Cancer Service line Revenue Cycle Committee and actively responsible for collecting data regarding their savings to patients and the organization. They will present information at meetings with senior leadership.
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Job Type
Full-time
Career Level
Mid Level

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