Merchandiser Jobs

About The Position

Requirements

• Bachelor's degree in Business, Marketing, Ecommerce, Merchandising, or related field, or equivalent combination of education and experience.
• 1-3 years of ecommerce experience supporting a multi-channel retail organization.
• Experience with ecommerce platforms, Salesforce Commerce Cloud, site analytics tools, ratings and reviews solutions, and search optimization tools.
• Strong analytical skills with experience using Excel, GA4, Tableau, or similar reporting and analytics platforms.
• Strong attention to detail with the ability to manage multiple priorities in a deadline-driven environment.
• Excellent verbal and written communication skills.
• Customer-focused mindset with the ability to collaborate effectively across Merchandising, Marketing, IT, Product, and Customer Service teams.
• Experience analyzing digital performance metrics and translating insights into actionable business recommendations.

Nice To Haves

• Customer Focused – Understands customer needs and helps create engaging online experiences that drive satisfaction and loyalty.
• Detail Oriented – Maintains high levels of accuracy across product setup, content management, reporting, and site execution.
• Effective Communicator – Clearly communicates information across teams and demonstrates strong proofreading and written communication skills.
• Flexible & Agile Adapter – Thrives in a fast-paced ecommerce environment and adjusts priorities as business needs evolve.
• Results Driver – Focused on achieving business objectives through effective execution, analytics, and continuous optimization.
• Problem Solver & Decision Maker – Uses data and insights to identify opportunities, recommend solutions, and improve customer and business outcomes.
• Team Builder – Partners effectively across departments and fosters productive working relationships.
• Self-Motivated – Works independently, takes initiative, and proactively identifies opportunities for improvement.
• Organized & Accountable – Manages multiple projects simultaneously while meeting deadlines and maintaining high-quality standards.

Responsibilities

• Manage item setup and ensure all SKUs are launched accurately and within established timelines, including product naming conventions, attributes, categorization, keywords, SEO support, content, and copy.
• Partner with internal and external stakeholders to secure required assets and leverage AI-driven enhancements where applicable.
• Partner with Merchandising, Marketing, and Buying teams to optimize category and brand landing pages, supporting initiatives designed to increase traffic, conversion, and sales.
• Generate weekly, monthly, quarterly, and ad hoc performance reporting for leadership using site analytics and category sales data.
• Analyze trends and provide recommendations to improve business performance.
• Collaborate with third-party vendors, including ratings and review platforms, returns providers, and customer experience partners to enhance online shopping experiences, customer feedback programs, and site functionality.
• Support quality assurance efforts by reviewing and validating monthly website content, promotional pages, email links, product information, and site functionality.
• Partner with Customer Service teams to resolve customer experience issues and improve digital shopping outcomes.
• Contribute to special projects and perform other duties as assigned by leadership.

Benefits

• medical
• dental
• vision
• life insurance
• paid vacation and sick days
• paid holidays
• tuition reimbursement
• 401(k) with company match
• in-house salon with complimentary services
• varied selection of food options at our corporate campus
• Sally Beauty and CosmoProf Professional onsite store
• merchandise discount