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LVN Case Manager

Vynca•Los Angeles, CA
•$32 - $38•Hybrid

About The Position

Vynca is seeking a field-based LVN Case Manager for its Enhanced Care Management team in Los Angeles County. Under the direction of the ECM Clinical Manager, this role serves as the client’s primary point of contact and coordinates with providers—including doctors, specialists, pharmacists, and social service providers—to align care with client needs. The case manager coordinates health care benefits, provides education, facilitates timely and cost-effective access to care, and collaborates with clients’ caregivers, family support persons, providers, and other Care Team members to promote wellness, recovery, independence, resilience, and member empowerment. This position combines in-person and remote care management and requires travel throughout the Los Angeles area up to five days per week. Candidates must live within 20 miles of the assigned territory. The role is hired on an ongoing basis, with no fixed start date or hiring timeline; applications may be retained for six months for future openings. The position involves working with clients remotely and/or in person. Employees in patient-, client-, or customer-facing roles must be vaccinated against influenza; requests for religious or medical accommodations will be considered. Employment eligibility is verified through E-Verify upon hire, and a background check may include a drug test or other health screenings. The job description may include additional duties beyond those listed.

Requirements

  • Active, unrestricted California LVN license.
  • At least 2 years of experience as a care manager, care navigator, community health worker, or home health nurse supporting vulnerable populations.
  • Willingness and ability to visit member homes and community locations as needed for field-based ECM services.
  • Willingness and ability to work Monday through Friday, 8:30 a.m. to 5:00 p.m., in the field and remotely, with flexibility for potential evenings and weekends.
  • Working knowledge of government and community resources related to social determinants of health.
  • Excellent oral and written communication skills.
  • Positive interpersonal skills.
  • Valid driver’s license and reliable transportation.
  • General computer skills and working knowledge of Google Workspace, MS Office, and the internet.
  • Must reside within 20 miles of the assigned territory.
  • Must be vaccinated against influenza for this patient-, client-, or customer-facing role; religious or medical accommodation requests may be considered.
  • Must complete required background screening and employment eligibility verification through E-Verify.

Nice To Haves

  • Bilingual English/Spanish.

Responsibilities

  • Assess member needs in physical health, mental health, substance use disorder, oral health, palliative care, memory care, trauma-informed care, social supports, housing, and connections to community-based services and supports.
  • Oversee the development of client care plans and goal setting.
  • Offer services where members reside, seek care, or can most easily access them, including office-based, telehealth, and field-based services.
  • Connect clients to needed social services and supports.
  • Advocate for clients with health care professionals, including primary care providers.
  • Use evidence-based practices, including Motivational Interviewing, Harm Reduction, and Trauma-Informed Care principles.
  • Conduct outreach and engagement to facilitate linkage to the ECM program and log activity in the Client Relationship Management (CRM) system.
  • Evaluate client progress and update SMART goals.
  • Provide mental health promotion.
  • Arrange transportation, such as ACCESS.
  • Complete documentation, including outcome measures, within care-plan timeframes.
  • Maintain current patient health records in the Electronic Medical Record (EMR) system and other business systems.
  • Complete monthly reporting to ensure program compliance.
  • Attend assigned training.
  • Travel throughout the Los Angeles area and visit member homes and community locations as needed, including housing shelters and treatment centers.

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